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MSIT Announces 2022 Survey Result on Digital Divide

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The digitalization level of vulnerable groups compared to general population increases (76.2%, 0.8%p↑), with the percentage of smartphone overdependence risk groups decreasing (23.6%, 0.6%p)

 

The Ministry of Science and ICT (MSIT; Minister Lee Jong-Ho) announced the 2022 survey result on the digital divide, accessibility, and overdependence on smartphones to assess the current status of digital-related issues in Korean society.

The survey released this time consists of the “Digital Divide Survey,” which examines the level of digitalization among vulnerable groups, the “Web Accessibility Survey,” which examines the level of website access and usage for people with disabilities and the elderly, and the “Smartphone Overdependence Survey,” which examines the level of dependence on smart devices and services among Korean citizens.

Results showed that the digital divide and web accessibility levels improved over the last year, and the percentage of smartphone overdependence also slightly edged down.


< Key Survey Results of Digital-related Issues >

The “Digital Divide Survey” is a government-approved statistic that examines the level of digital access and usage of vulnerable groups (low-income individuals, people with disabilities, farmers and fishermen, and the elderly) compared to the general population. The survey was conducted on 15,000 people* in 17 cities and provinces nationwide.

 

* 7,000 general citizens (including 2,300 elderly), 2,200 each for people with disabilities, low-income individuals, and farmers and fishermen, 700 each for North Korean defectors and marriage immigrants


Digitalization level (Total) = Access level (20%) + Capability level (40%) + Usage level (40%)

* It means the digitalization level of vulnerable groups compared to the general population when the general populations digitalization level is 100.

o Access level: Whether they own computer or mobile devices, whether they have Internet access

o Capability level: Basic computer and mobile device usage skills

o Usage level: Whether they actually use the Internet, the diversity in using the Internet services, the level of advanced usage


The result of the digital divide survey showed that the digitalization level of vulnerable groups in 2022 was 76.2%, up 0.8%p compared to last year’s 75.4%. It was the fifth consecutive year to increase.

 

Digitalization level for the past five years: 68.9% (2018)69.9% (2019)72.7% (2020) 75.4% (2021) 76.2% (2022)

By sector, the access level recorded 96.0% (1.6%p), the capability level recorded 64.5% (0.7%p), and the usage level recorded 78.0% (0.4%p), all showing increases compared to last year.




By group, the digitalization level showed growth in all groups: the elderly recorded 69.9% (0.8%p), farmers and fishermen recorded 78.9% (0.8%p), people with disabilities 82.2% (0.5%p), and low-income individuals recorded 95.6% (0.2%p).




The “Web Accessibility Survey” measures the level of compliance with the accessibility guidelines** by randomly selecting 1,000 websites from eight industries* that have a relatively high frequency of website usage.

 

* Selected from 21 industries on the Korean Standard Industrial Classification (Wholesale and retail trade, Accommodation and food service activities, Information and communication, Financial and insurance activities, Real estate activities, Education, Human health and social work activities, and Arts, sports and recreation related services)

 

** Korean Web Content Accessibility Guidelines (National standards, KS X OT0003)

 

It was found that the average web accessibility score was 60.9 points, up 0.1 points from last year, showing a continued growth trend from 2019.

53.7 points (2019) 60.7 points (2020) 60.8 points (2021) 60.9 points (2022)

 

By business size, as the number of employees increased, so did its web accessibility level.




The “Smartphone Overdependence Survey” is a government-approved statistic that investigates smartphone usage status, such as the ability to control the hours spent on smartphones and whether smartphones lead to health or daily life problems, and identifies the status of risk groups. It is conducted on 10,000 households in 17 cities and provinces nationwide through one-on-one interviews.


※ Smartphone overdependence: The “smartphone overdependence level” is calculated by the following criteria, based on the states that can arise by being overdependence on smartphones: smartphones are given the highest priority in daily life (salience), the ability to control usage decreases (control failure), and physical, psychological, and social problems arise (problematic consequence).

* Based on the score range for each age group, they are divided into the normal group → potential risk group → high-risk group


In 2022, those overdependence (high-risk + potential risk groups) on smartphones was 23.6%, down 0.6%p compared to the last year (24.2%).

※ Overdependence percentage: 23.3% (2020) → 24.2% (2021) → 23.6% (2022)

 

By age group, children (aged 3 to 9) showed a decline to 26.7% (-1.7%p), adults (aged 20 to 59) to 22.8% (-0.5%p), and those in their 60s to 15.3% (-2.2%p), but the youth (aged 10 to 19) showed growth compared to last year by recording 40.1% (+3.1%p).

 

< Yearly Smartphone Overdependence Percentage By Age Group >




When the youth risk group and normal group were asked what content they used more this year than last year, the risk group showed higher percentages for games, movies, TV, and videos.


< Content Type with Increased Usage Compared to Last Year (Youth)>




The Ministry of Science and ICT is promoting various policies, such as the operation of the Internet Addiction Prevention Centers (18 locations nationwide to educate 500,000 people annually), preventive education, and campaigns to resolve adverse effects of digitalization, including smartphone overdependence. Those interested in counseling or preventative education can receive guidance by calling 1599-0075 or visiting the website (www.iapc.or.kr).




A more detailed survey version can be downloaded from the Ministry of Science and ICT website (www.msit.go.kr) or the National Information Society Agency website (www.nia.or.kr).


 

 

 

For further information, please contact the Public Relations Division (Phone: +82-44-202-4033, E-mail: yunay@korea.kr) of the Ministry of Science and ICT. 




Please refer to the attached PDF.

 

KOGL Korea Open Government License, BY Type 1 : Source Indication The works of the Ministry of Science and ICT can be used under the terms of "KOGL Type 1".
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